Research update #23 – The ‘troublemaker’

I went to a cross institute training thing last week and for some reason we did an icebreaker exercise where we had to introduce the person that we were sitting next to to the room.

I was sitting with a long-time colleague from the central IT unit, who said that he was going to introduce me as a ‘troublemaker’. At first I laughed and suggested that ‘disruptor’ is probably a better term. I won’t deny for a second that I care about what we do and how we do it as a university and I will ask challenging questions and push for change where I think it’s necessary. I certainly don’t buy into the logical fallacy of appeal to authority as a source of all wisdom.

He did say that he appreciated the fact that I was reasonable and put forward logical arguments in my advocacy. He said it was also appreciated that I wasn’t overly demanding and didn’t constantly hassle the IT team. This just made me wonder if this wasn’t why I generally don’t feel like I’m actually achieving much of what I set out to in my dealings with the central teams. Maybe I need to be less reasonable and more persistent.

The fact that I’m considered to be a ‘troublemaker’ rather than an engaged participant in the system suggests to me that our system is flawed, particularly in terms of the relationships between the central units that ‘own’ the systems and people in the college teams that work the most closely with the people that the systems are intended for – well, the teaching side of this at least. This isn’t to say that the central units don’t work with teachers and students but it’s rarely a long term relationship. For all the talk of cooperation and collaboration, the communications and governance structures are very much set up in such a way that the central units dictate the conversation and the policy directions – and I’ve been told directly by them that they don’t exist to serve the needs of the teachers and learners, they exist to serve the university executive.

Fortunately this reinforces a discussion that I had with my supervisor Peter last week, where I mentioned once again that I feel like the work that I’ve been doing and the things that I’ve been reading are all heavily oriented to ideas around how H.E. institutions work and particularly in relation to TEL edvisors / Third Space TEL workers. I feel that this is an important part of the question (what can TEL workers do to better support TEL practices in H.E) but it’s far from all that I want to cover. That said though, the broad vision that I have – what do TEL workers do, how do they sit in the organisation, what do teachers do, what are the overlaps that create opportunities for better collaboration – is probably far too large to do justice to in a thesis. Peter suggested that a solid mapping of how different TEL support units in Australian institutions work could grow to be a significant piece of work in itself. I think this still lets me explore what TEL edvisors/works are and do, so maybe this is enough. I’m sure there’s also a decent discussion to be had about how different universities create opportunities to support TEL practices by the ways that they structure their support teams. All of this seems a little removed from teaching and learning per se to me – considering that it’s a PhD in Education – and almost more tied to organisational/management type ideas. Maybe it’s just broadly sociological or anthropological or something.

Anyway, it’s given me more to think about and should make it easier to dive into the literature once more.

On a side note, I came across an article about some anthropological research into why professors don’t adopt innovative teaching methods – which was kind of the initial premise of my research – and, surprise, it’s at least partially to do with not looking foolish in front of their students. (Which I’ve suspected for some time – my reasoning being that one’s capital in a university is one’s intelligence and looking like you don’t know something appears to be regarded as a cardinal sin. Which is crazy because it’s impossible to know everything – particularly when it’s not your discipline – and admitting this (and trying to rectify it) is clearly an indicator of intelligence. Anyway, it’s well worth a read – I do wish they’d cited the actual research though. (I also recognise that it’s a more nuanced issue than I’ve painted)