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reflection research Uncategorized

Research update #31: Commonalities and differences

Coming back to the ever-reliable Pat Thomson list of things to PhD blog about:

Things that I have in common with other PhDers

We’re all on the same kind of journey and I assume are facing the same questions and concerns about how to go about doing it and what it’s all for.

We have a deep enough interest in what we’re researching to be able to stick with it.

Things that I don’t feel that I have in common

I’m doing this part-time (while working full-time) and at a distance. This means that I don’t have that at-hand network of peers and the opportunities to participate in the many and varied seminars, presentations, workshops, social events and whatever else happens when you’re a full time PhD student studying on campus. This means that I need to bore my friends and some trusted colleagues stupid with questions, thoughts and ideas that are more often met with blank looks than engagement. There is also my wider online community of peers in practice and I am thankful for them and their wisdom every day – but still, sometimes it would be nice to have those personal conversations too. Particularly when I’m still not quite good enough at expressing the nuance of what I want to say in online discussions and it all comes out a bit wrong.

Not much to do about that other than press on really though.

On the plus side, I think I’ve read enough now and teased through my ideas sufficiently to put some kind of research proposal together – the next step in progressing the PhD research. I had a structure and a project plan that went hopelessly awry as I realised that it wasn’t really about what I need to explore, so I guess the next step is to nut out the outline and create a new plan.

My former housemate is hopefully today nutting out the very final tweaks to her thesis before she submits it on Monday. Even though she’s in an entirely different discipline, we had some great chats about all aspects of PhD life.

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PhD Practical tips research

Thoughts on: Strategies to win: Six steps for creating problem statements in doctoral research (Blum & Preiss, 2005)

I thought it might help to get back to basics with my research and dig into some of the papers and articles in my “how to PhD” reading list. This paper by Blum & Preiss in the Journal of College Teaching & Learning describes the process that they use at the University of Phoenix for creating problem statements – essentially the first stage of developing research questions.

As an institution they’ve had some problems in the last decade but I liked this guide because it offers a pretty straightforward (and brief) overview and I was able to quickly knock together a first pass at a statement that reasonably sums up what I’m trying to do. They also cite some fairly reputable sources, including Creswell (2004) and it all seems to align with things that I’ve heard before.

In a nutshell, they suggest beginning with the problem. “The problem is… what… for who… where” (p.48). Then select the research design needed to explore the problem – “this type of design (qualitative, quantitative) will do what (explore, describe) what (topic) by doing what (interviewing, observing) who (subjects or population) where (location). If the study is qualitative, students should explain how research patterns would be triangulated (p.49)

From here they offer advice on ensuring relevance and citing research to strengthen ideas and theory. Now maybe this all seems slightly cookie-cutter (one of their problems institutionally) but I’ve still found it useful as a structure to organise my core thoughts. After each described section they offer an exemplar that shows that you don’t have to follow the model precisely and they finish with a basic checklist to ensure clarity, relevance and methodological rigour.

This is what I ended up with:

The increasing sophistication of TELT practices in Higher Education that are afforded by emerging technology (add citation) has necessitated a new class of support staff to assist academics in this space. Whitchurch (2008) labels this domain, sitting across professional and academic roles, the “third space” (p.378) and it is inhabited by workers carrying a plethora of titles (add citation) that might broadly sit under the umbrella term of ‘educator advisors’ (edvisors).

The problem is that edvisor advice about implementing better TELT practices often goes unheard by academics and institutions in the Australian HE context because they don’t understand the roles, benefits or values of these workers.

This mixed-methods study will survey and interview edvisors, academics and institutional managers in Australian Universities to gather information about the perceptions held of edvisors, their roles, benefits and values. It will also gather data on institutional practices relating to the employment of edvisors and placement within organisational structures to triangulate this evidence relating to perceptions.

This research will seek to clarify understanding of the roles, benefits and values of edvisors and identify strategies that edvisors can (and do) use to establish greater understanding of these things which can result in more effective collaborations between edvisors, academics and the institution.

Looking at it now there is still plenty of room for polishing but it does seem to capture the broad ideas and aims of my research. So that feels like something. For a five and a bit page paper, it has helped me feel that I’m slightly more on track.

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reflection

Research update #30: Coping with inadequacy

The Pat Thomson topic of the week is: “What I do when I feel inadequate”

I suspect the intention is to share positive coping strategies but honestly I don’t know if I have any. Mostly I just try to distract myself, lying on the couch listening to music and reading twitter on my phone or playing video games on the Playstation are highly effective for this. Playing games – particularly repetitive mastery type games like TrackMania (car racing, mainly trying to set the fastest time on a series of crazy tracks with increasing difficulty) – can be a problem of it’s own though as this gives me time to think about the work that I should be doing. Sometimes I go a little sideways and consider that the mastery that I’m trying to achieve is like practicing piano, which is something else that I can then feel guilty about.

Looking at the posts in the Slack channel for my school (study school, not work school) certainly doesn’t help with these feelings. They are almost all related to areas of theory that don’t seem applicable to my work – epistemic fluency crops up pretty regularly, which I at least feel like I kind of get the gist of now but don’t see the relevance to my particular questions – and even the language that people are using to describe their research and their questions feels far more sophisticated than my somewhat pedestrian research questions.

Nonetheless, I’m trying to strengthen my focus on my questions so I’ve printed them up on A3 and am sticking them in prominent places – above my work desk and on the fridge at home. I may also make it my home PC desktop though that might be too depressing.

my desk and questions

Ultimately I guess doing something, anything is better than feeling bad about doing nothing, so perhaps that’s my way forward.

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academic developer academic development academics attitudes community of practice education design Education Support People emotion social practice theory Uncategorized

Thoughts on: Reconceptualising academic work as professional practice: implications for academic development (Boud & Brew, 2013)

I’ve been really struggling to process my thoughts on this paper for the last week. I’ll read a few pages, furiously scribbling notes all over it, and then need to step away to deal with my responses to it.

Now this isn’t particularly uncommon for me as it helps me feel that I’m part of a discourse and I try to create action items for future followup, particularly with citations. It often also feels like the most convenient place to jot down other ideas, like the spectrum of edvisor practices that I’ve started on the bottom of page two there. But I think I’ve probably written more on this paper than most because while I agree with most of the broad principles, the lack of understanding that it demonstrates of the practices of academic development and the capacity of academic developers to effect significant change in the institution undercuts much of what it has to say. Which surprises and disappoints me, particularly because I’ve spoken to one of the authors on several occasions and have great respect for his other work and I’ve read many of the other author’s papers and hold her in similar esteem. She has also, according to her bio, worked as an academic developer and co-edited the academic journal that this paper appears in, which makes it even harder to understand some of the misperceptions of this kind of work.

Which leads me to question my own perceptions. Am I overly defensive about what feels like an attack of the competence and professionalism of my colleagues and I? Is the environment that I work in uniquely different and my attitudes towards the development of academics that far out of the norm suggested by this paper? Perhaps most importantly am I taking this too personally and is my emotional response out of proportion to the ideas in the paper?

I suspect that part of my frustration is that the paper begins by talking about something which sounds like academic development but which ends up being a call for a complete revision of all aspects of academic practice and an implication that academic developers should really do something about that.

Assuming that academic development or academic developers are even actually necessary in the first place. There are a couple of telling remarks that, to me at least, strongly imply that academic development is a cynical exercise by university management to impose training on an academic staff that doesn’t need it – they did a PhD after all – in the interests of ensuring compliance with organisational policy and being seen to do something.

Or to put it another way (emphasis mine):

The development of academics is based on the notion that institutions need to provide opportunities for their academic employees to develop across a range of roles. Any initial training (e.g. through undertaking a PhD) is not sufficient for them to be able to meet the complex and increasing demands of the modern academy. Their development is an essentially pragmatic enterprise aimed at making an impact on academics and their work, prompted by perceptions that change is needed. This change has been stimulated variously by: varying needs and a greater diversity of students, external policy initiatives, accountability pressures and organisational desires to be seen to attend to the development of personnel. (p.208)

“Varying needs” almost seems to be used as a get-out-of-jail free card for those apparently rare instances where an academic might benefit from some additional training to be able to meet their responsibilities in teaching, research, service and potentially management.

There’s another section where the authors discuss the challenges of academic development. It’s close to a page long – 4 solid paragraphs, 22 lengthy sentences – yet it lacks a single citation to support any of the assertions that the authors make. The main argument made is that academic developers (and their units) don’t provide academics with the development that will help them because the developers are beholden to the agendas of the institution. The same institution, I should mention, that is governed at an executive level by senior academics who presumably have a deep understanding of academic practices.

Like most forms of education and training, academic development is continually at risk from what might be termed ‘provider-capture’, that is, it becomes driven by the needs of the providers and those who sponsor them, rather than the needs of beneficiaries’ (p. 210)

The main objection that the authors appear to have is that the institution takes a simplistic approach to training – because, reasons? – that implies that academics don’t already know everything that they need to.

…academic development has a tendency to adopt a deficit model. It assumes that the professionals subject to provision lack something that needs to be remedied; their awareness needs to be raised and new skills and knowledge made available. The assumption underpinning this is that without intervention, the deficit will not be addressed and academics not developed. (p.210)

Correct me if I’m wrong but I suspect that this is precisely the attitude that lies at the heart of the teaching practices of many academics. The students need knowledge/skills/experience in the discipline and its practices and the teacher will help them to attain this. Is the implication that academics deserve to be developed better than their students? Does it suggest a deficit in the pedagogical knowledge of academics? I would argue that this description undervalues the sophistication of work done by both academics and academic developers. Which the authors hypothetically note but then immediately discount based upon…? (Emphasis mine)

Such a characteristation, many developers would protest, does not represent what they do. They would argue that they are assiduous in consulting those affected by what they do, they collect good data on the performance of programmes and they adjust what they do in the light of feedback…they include opportunities for academics to address issues in their own teaching, to research their students’ learning and to engage in critical reflection on their practice. Developers undoubtedly cultivate high levels of skill in communicating and articulating their activities for such a demanding group. Nevertheless they are positioned within their institutions to do what is required of them by their organisation, not by those they claim to serve.  (p.210-211)

It’s hard to go past “those affected by what they do” as an indicator of the attitudes towards academic developers. I’d also make the point that I’ve come across few institutions with a comprehensive, practical strategy on teaching and learning and it generally falls on academic developers to use their extensive professional knowledge and experience to offer the best advice and support available in the absence of this.

The other significant point that I feel that the authors have completely missed – again perhaps surprisingly given their experience – is that, in my experience at least, academic professional development is almost never mandated and simply getting academics to attend PD is a task unto itself. The authors must certainly be aware of this, having written a recent paper (2017) that I found invaluable about academic responses to institutional initiatives. (Spoiler alert, it’s like herding sleeping cats). Academic developers are painfully aware of this – imagine spending days preparing a workshop or seminar only to have two attendees – and this if nothing else necessitates design of PD activities that are as relevant and attractive to academics as possible. I won’t dispute that the further away academic development teams are from academics – e.g. centralised teams – the harder it can be to do this and the more generic content becomes but even these areas have a deeper understanding of academics and their needs than is implied. (And I still have more to say about the practical realities of delivering PD that can wait for now)

Now that we’ve gotten past that – and it was something that I evidently needed to say – we start to get to the nub of what the authors would prefer instead of this ‘deficit model’.

The authors draw on Schatzki’s (2001) work in Social Practice theory, which is an area that I’ve spent some time looking at and which I see the value of. My introduction came through the work of Shove et al (2012) who present a slightly different perspective, a more streamlined one perhaps, but fundamentally the same. Where Shove et al identify three major elements to practice – meaning, materials and competences, Schatzki is a little more granular and includes elements such as emotions/moods, projects, tasks and ends. Arguably these could sit in the three elements of Shove et al but there might be something in looking more deeply at emotions/moods particularly. Maybe I’ll end up taking a Shovezki based approach to practice theory.

At the risk of oversimplifying it, from what I can see practice theory necessitates taking a more holistic perspective of being an academic and recognising that the different practices in the bundle of practices (or is it a complex – one or the other) that make up “being an academic” all occur in a specific context involving the practitioner, time, space and the larger meaning around what is being done. These sub-practices – such as teaching, research, service – can be in competition with each other and it is necessary to factor them in when providing PD training that relates to any other of them. Now this is an avenue of thinking that I’ve been pursuing myself, so obviously I’m pretty happy with this part of the paper. When we look at why an academic doesn’t undertake an activity to enhance their teaching, the current research rarely seems to answer – ‘well it was partially because they had to put together an application for research funding and that took priority’. This much I appreciate in the paper.

Where I think the paper runs into trouble though is that it makes a case for a slightly hazy approach to re-seeing academics practices as a whole, taking into consideration the following six factors that shape them:

  1. Embodiment – “It is the whole person who engages in practice, not just their intellect or skills… Desires, emotions and values are ever present and cannot be separated out” (p.212)

  2. Material mediation – “Practice is undertaking in conjunction with material arrangements. These may include objects such as raw materials, resources, artefacts and tools, physical connections, communication tools, organisms and material circumstances (Kemmis, 2009). These materials can both limit and enable particular practices” (p.212)

  3. Relationality – “Practice occurs in relation to others who practice, and in relation to the unique features a particular practitioner brings to a situation. Practice is thus embedded in sets of dynamic social interactions, connections, arrangements, and relationships” (p.212)

  4. Situatedness – This I’d call context – “…in particular settings, in time, in language… shaped by mediating conditions…” that “may include cultures, discourses, social and political structures, and material conditions in which a practice is situated” (p.213)

  5. Emergence – “Practices evolve over time and over contexts: new challenges require new ways of practising” (p.213)

  6. Co-construction – “Practices are co-constructed with others. That is, the meaning given to practice is the meaning that those involved give it” (p.213)

In my personal experience, I don’t believe that many academics give their practices, particularly teaching, anywhere near this level of reflection. It’s probably fair to say that few academic developers would either, at least not consciously. The authors believe that using this new practice frame

“…moves academic development from a focus on individuals and learning needs to academic practice and practice needs; from what academics need to know to what they do to enact their work” (p.213-214)

Maybe it’s just my professional background but I think that I pretty well always frame learning objectives in terms of the tangible things that they need to be able to do. On the other hand, my experience with academics is largely that many of their learning outcomes for their students begin with “understand x” or “appreciate the concept of y”. It’s not my job to be a discipline expert and I have no doubt that these are important learning outcomes to the academics – and I might still be misinterpreting how the authors are thinking about practices and learning design.

They go on to make an important point about the value of situated learning in professional development – conducting it in the space where the teacher teaches rather than in a removed seminar room in a building that they never otherwise visit. This makes me think that it would be valuable to have a simulated workspace for our students to learn in and I’ll give that some more thought but the logistics seem challenging at the moment as we undergo massive redevelopment. (This also acts as a pretty significant barrier to providing situated professional development, as teaching spaces are occupied from 8am to 9pm every day).

There’s an additional idea about the format of assessment conducted by ADs and what more beneficial alternatives might be considered.

“Learning is driven by, for example, by encountering new groups of students with different needs and expectations, or by working with a new issue not previously identified. Success in learning is judged by how successfully the practice with the new group or new issue is undertaken, not by how much is learnt by the individuals involved that could be tested by formal assessment practices” (p.214)

I completely support this approach to learning but I cannot see how it could ever be implemented with current staffing levels. If we’re going to think seriously about practices in an holistic way, perhaps a wider view needs to be taken that encompasses all of the participants in co-construction of the practice. This is probably where I think that this paper falls down heaviest – there seems to be a wilful blindness to ability to enact these new approaches. I also don’t see any academics ever moving to this kind of approach in their own teaching for the exact same reason.

This brings me to my larger challenge with this paper – from here (and perhaps in ignoring the logistical issues of situated learning in teaching spaces), there seems to be an expectation that it is up to academic developers and/or their units to make a lot of these significant changes happen. I can only imagine that this comes from the openly held perception that ADs are tools of ‘university management’ – which I will stress yet again is made up of academics – and that ADs are able to use these connections to management to effect major changes in the institution. I’m just going to quote briefly some of these proposed changes because I think it is self-evident how absurd that would be to expect ADs to implement any of them.

We suggest that a practice perspective would thus place greater emphasis on the development of academics:

(2) as fostering learning conducive work, where ‘normal’ academic work practices are reconfigured to ensure that they foster practice development; (p.214)

And this

“Working with individual academics to meet institutional imperatives, for example, curriculum reform, comes up against various stumbling blocks where academics complain that they are overworked, that there is too much to take on and that their colleagues are not supportive of what they are trying to do. Practice development means working with how that group juggles various aspects of their role and their attitudes and beliefs in relation to that. It is about how the group interacts in pursuing its practice, how and where interpersonal relationships are take account of the being of its members, how power and authority are negotiated, whose ideas are listened to and taken up and whose are denied” (P.215)

So, I’ll change the entire culture of academia and then after lunch… I know that sounds cynical but if the VC can’t enact that kind of a mindset shift…

I don’t disagree with any of these changes by the way but even in my relatively short time in the H.E. sector I have had it made painfully clear to me that the expertise of professional staff is basically never considered in these processes, so this paper is wildly misdirected.

The paper wraps up with a few more achievable suggestions that I think ADs have known for a long time already and try to enact when possible. Offering training or advice about something (e.g the grading system in the LMS) is going to be more valuable in some temporal contexts (weeks of semester) than others, learning more about academics and their particular practice needs – again, generally teaching as I suspect there is hierarchy of things that academics never want to have their knowledge questioned on – discipline knowledge, research skills, teaching and then technology. I might look into how often academics go to research training after they finish PhDs. I suspect it will be rarely – but I don’t know. (I should probably know that)

The authors also suggest that ADs might take a project based approach, a consultancy one or a reflective one to their development work and I would consider that communities of practice probably sit well with the latter.

Ultimately, while I am broadly supportive of many of the approaches and the more holistic viewpoint put forward in this paper, expecting ADs to implement many of the larger changes seems to demonstrate a lack of awareness of the powerlessness of people in these kinds of roles. What is proposed would largely require a significant cultural shift and to be driven from the top. Of course, the latter paper by Brew, Boud et al (2017) shows the utter folly of expecting that to succeed.

 

 

 

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Uncategorized

Research update #29: Slowly digesting

I’m re-reading (or properly reading) a paper by Boud and Brew that I’ve previously skim-read but now that more pieces are falling into place in my research, I’m realising its true value.

The main problem is that I can only read a few pages at a time because it’s sparking so many sideward thoughts and diversions that I need to step away to process it all. Which ultimately seems like a good thing. Just a little time-consuming.

It’s about taking a new approach to the work that Academic Developers do by viewing it through the lens of Social Practice theory. They’re using a slightly different flavour of SPT than I’m familiar with (Schatzki vs Shove) – though it’s all largely still mappable and it’s helpful in expanding my understanding of the theory as well.

There are moments as I read it when I feel they might be missing some bits as ‘outsiders’ accustomed to an academic’s view of the world but these will either wrap up ok at the end or offer me a gap to fill with my own experiences, so it’s win/win.

I keep coming back to a minor comment in the feedback on our ASCILITE paper about TEL edvisors where the reviewer said (to paraphrase) that he (feels like a he) doesn’t see the significance for anyone other than the authors. Which, you know, ouch but also, you know, you’re wrong. But I think you’re wrong because I suspect that TEL edvisors live in a blind spot for many academics, even those with the best and noblest intentions. Which often makes reading research about ‘us’ – I get to say ‘us’ here which is the nice thing about a blog – sometimes more revealing about the academic culture that it came from. But I’m also trying to escape the mental mire of us vs them that seems increasingly pervasive these days and will strive to think bigger and find the missing nuance.

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academic developer academic development academics Education Support People higher education institution management

Thoughts on: Academic developers as change agents: Caught in the Middle (Hicks, 2005)

Maybe it’s just a happy coincidence but I picked up a paper that I’d made a note to read in full after skimming it a while back and I don’t think I could’ve found something that aligned more with the questions that I asked myself in my post here about values vs value and the way that edvisors sit between teachers and the institution.

Hicks, who leads an academic development unit in an Australian university, delves deep into this issue of the two masters that academic developers serve – the institution and the academics/teachers. As far as I can make out, she uses the relatively well established definition of academic developers as people providing professional development training to academics. She references Nunan, George and McCausland to specify that this is

directed towards both inducing change towards institutional directions and working with teachers in areas of change that they initiate in their local contexts (Nunan, George & McCausland, 2000 p.85) (p.176)

I have to assume that the “they” in “they initiate” refers to the teachers, though it could be read as the academic developers as well. Teachers kind of makes more sense.

She ran a handful of focus groups with a small sample of academic developers – it’s not apparent whether it was at her own institution or not, which seems significant because even if you made it clear that you’re wearing a researcher hat, I would suspect that this would potentially inhibit completely open discussion. But then, I don’t know what kind of relationship she had/has with her team.

What emerges from these focus groups is that the space occupied by academic developers sees them torn between supporting the implementation of change that comes down from “management” and trying to serve the needs and interests of teachers/academics in their own practices. Despite numerous references to management, it’s not explicitly stated whether this is at a Chancellery level, with policy direction coming from former academics at the top of the university tree or “professional” management. Probably both although, again, I’d suggest that the professional management side has little to nothing to do with educational policy and few institutions would accept them trying to dictate the kind of behaviour that academic developers are tasked with embedding.

Hicks draws heavily from the ideas of Bourdieu to frame this conflict in terms of power relationships and this works for me for the most part, as navigating these is a pretty substantial factor in this kind of work. It was a little bit of a shame though that they didn’t really lead to any particularly meaningful conclusions

If universities are to get the most out of their academic development function in times of change, then these tensions need to be recognised, understood and dealt with in a way that takes account of all perspectives – management, academic staff and academic developers (p.182)

I certainly agree that this isn’t the most useful state of affairs but ‘something really should be done by someone’ doesn’t offer much in the way of a direction forwards. She does state that this is part of a broader research project, so I guess I’ll explore this for further clues. This should also not be taken to say that this isn’t a valuable paper – it lays out very clearly the issue and makes solid use of transcripts from the focus groups to highlight the voice of the academic developers.

There were a few other questions though that I felt went begging somewhat. It wasn’t explained whether the academic developers were in professional or academic roles (or came from academic roles), which I think makes a difference in the way that they are perceived by academic staff (and presumably also by management.) The lack of clarity about who management is I think is also a missing piece. I agree that being a change agent with a sometimes excessive focus on compliance can be a substantial part of the role (although if you want to talk about being the compliance police, look more at the VET sector) but I think we’re missing the continuity part of this role. The support of current, successful practices that are largely independent of change. In fairness, this wasn’t the thrust of the argument and it is the change aspects that bring the tensions between ‘management’ and academics into sharp relief.

There were also some great references for me to pursue – Land has been recommended before but it was particularly interesting to see that Land (2001) has

identified twelve different orientations to the practice of academic development (p.176)

A final question that came to mind, which once more seems to come back to my favourite paper of recent times by Brew et al (2017) about academic resistance to university initiatives, is exactly why there is so much conflict about change between academics and management. Is it that management is pushing clearly bad policy (not impossible) or that academics just don’t see the personal benefits of it (also feasible). Presumably a far more complex mess than either of these but one which could help take some of these ideas a little further.

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academics values

Research update #28: Value vs Values

Looking over the suggestions for the types of sub-questions I might consider, I noticed that in one of them that it was unclear whether it referred to value (in terms of worth) to the institution or values (in terms of principles/beliefs).

My intention was value (worth), as this seems to me to be an important thing for TEL edvisors to demonstrate in terms of being seen to merit our place in the institution. Thinking about values (principles/ethics) though and how they might shape a teacher’s perception of whether TELedvisors are here to help them with teaching & learning or whether they (we) are more like cogs in the institutional machine, sent to give them extra work to do or judge their work.

Because I think it’s reasonable to say that there is a divide between the management/executive level of the institution and the teachers. Brew et al (2017) probably bring this into the sharpest relief, exploring the four key ways that teachers respond to (and generally ignore) initiatives from management. Thirty plus years of NeoLiberalism and the progressive shift to a culture of managerialism in H.E. have seen any number of changes wrought by management and change fatigue is well recognised in the sector. (Dobson, 2000; Trowler, 2014; McInnis, 1998)

The relationships between TELedvisors and the Institution and TELedvisors and teachers are quite different and I don’t think I’ve paid this enough attention until now. While TELedvisors rely on the understanding of ‘the institution’ to support our roles and practices, their (our) day to day practice relies far more on building relationships with teachers. If teachers aren’t confident that our values are aligned in terms of prioritising scholarship over the broader institutional financial imperatives, building this trust can be a challenge. (This of course presumes that these academics/teachers have these values in the first place and aren’t more interested in pursuing their research, students be damned. I still choose to believe that the majority do care about their teaching)

In a nutshell, when I look more deeply at what perceptions are held by whom, I think I’ll be looking for different things from different sources. I need to not make this explicit and provide people the opportunity to answer without being led, but I suspect that these factors will be significant.

Coming to the Pat Thomson question of the week – “The feedback that helps me most is…” the conversation that lets me chew over my thoughts and raises questions and ideas that weren’t even necessarily meant. When I asked which meaning of value had actually been intended, the discussion moved to concepts and approaches of teaching but the value/values seed had already taken root. (Maybe down the track something will click into place with concepts and approaches as well – I have a new paper to explore on the subject at least)

One side thought that I suspect I already know the answer to – I have a strong urge to say “we” and “our” when discussing TELedvisors but I think I need to get into the habit of referring to them/us in the third person. Perhaps less so in a blog post but almost certainly in actual academic writing, so maybe it would be best to just do that here anyway.

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reflection research

Research update #27: The reframe

Just a quick note this time about the rather helpful feedback that I got from my supervisors about my evolved research question.

I was considering something like:

How do and should edvisors in H.E. ensure that their work in introducing, supporting and developing TELT practices is understood, valued and supported by academics and the institution?

Peter suggested that ‘ensure’ adds a certain amount of pressure, which is a fair call as after all, one of our ongoing challenges is achieving this and there are no guarantees that it will happen. (But I think it will eventually because it has to happen)

He proposed the following:

What strategies do edvisors in HE use to promote understanding of their role and value among academic staff, and more broadly within their institutions?

With a sub-question of:

Which among these strategies are particularly successful?

Lina chimed in with a couple more examples of sub-questions that might offer some additional directions for the research to follow.

What are the roles and values of edvisors (as they seen from their perspective)
How those roles and values are seen from the institutional (aka client) perspective?

Pretty hard to escape those perspective-oriented questions but in this context, where so much seems to be about perspectives shaping a workplace reality, it makes sense.

On a separate note, our short paper was accepted for ASCILITE 2017. One of the reviewers seemed to expect a lot of detail from something that we had to cram into 5 pages (down from 17ish) but the feedback was helpful and offers some ideas about ways to expand the work. (The second reviewer didn’t seem to share any of their concerns, so that’s a good lesson perhaps about the nature of the review process). Overall, I take the feedback to be a good sign that we’re exploring an area where there is some interest and something of a gap in the literature.

 

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planning reflection Uncategorized

Research update #26: The reboot

Here’s this week’s Pat Thomson inspired PhD journal topic:

I have learnt since starting the PhD that… I need to rethink my approach and be a little more realistic in my planning. This is the project plan that I started at the end of May last year.

project plan

At the time, it seemed like a pretty good plan. By this plan, I had finished the final version of my PhD proposal 29 days ago, after getting and responding to feedback on two draft versions.

I could beat myself up about not hitting these targets – not coming even remotely close really – but that’s not going to achieve anything.

So I’m hitting the reboot button. Fortunately, my thinking has progressed in this time and I can happily remove several of the sections. Students – gone. TELT pedagogy and practices – largely gone I think. Teachers  – mostly gone. Technology – mostly gone. Instead of trying to do all the things and come up with some kind of genius ‘theory of everything’, I’ve landed on something rather more achievable.

The original question was this:

How can Edvisors, (third space teaching support workers including education designers, academic developers and learning technologists), better support technology enhanced learning and teaching (TELT) practices in higher education?

(The bit explaining edvisors has always been draft at best)

It might look kind of like this:

How can, do and should H.E. institutions ensure that the work and role of the edvisor in introducing, expanding and supporting TELT practices is understood, valued and supported?

Or maybe it’s not the responsibility of H.E institutions. I mean, I think it is but in terms of actually getting something done… Maybe the question is really:

How do and should edvisors in H.E. ensure that their work in introducing, supporting and developing TELT practices is understood, valued and supported by academics and the institution?

Not sure – this option feels more pro-active and empowered but maybe initiatives that don’t come from the ‘thought-leaders’ of the academy are unlikely to succeed due to entrenched power structures. Who needs to take ultimate responsibility? Who is actually more likely to get it done?

What do you think? Please comment or tweet me back @gamerlearner

I just need to find a way to put this into a question that gives me the room to address it properly. There’s a lot of other stuff that I’m interested in but I think it has been covered already pretty well in the existing literature. It’s the job of the edvisor to know the research and recommend the best strategies for innovation and support of TELT practices, so this is not the focus of the thesis.

Oh and I think I’ll go with the term edvisor for now too. Probably need to write something explaining what I think this is and why it is the best term, but I’m ok with that.

Mainly just writing something is vital at this stage – and figuring out exactly what I’m trying to research and what methods I want to use to do so.

One core element is going to be a comprehensive scan of what Australian Universities are currently doing in this space – how they manage edvisor teams and which systems appear to be working. I had in my head that there are 37 Australian Universities – I found out yesterday that there are actually 40, plus 3 International unis with local campuses. Not sure what to do with them – I suspect they have a very minimal local presence so it’s probably not relevant. Might be interesting though. We’ll see.

Onwards.

Categories
academics attitudes community of practice education design Education Support People

Thoughts on: The Herckis research in progress into barriers to TEL in Higher Ed

L. Herckis, personal communication, July 10, 2017

I’ve been banging on about this a bit here recently but that’s only because I’m enjoying the new perspective on this issue, which is kind of at the heart of my day to day work and my own research. Unlike most if not all of the other research that I’ve read in this space, this comes from an anthropological background and seems far more interested in looking beyond what academics say to explore what they actually mean when it comes to talking about their teaching and learning (and particularly TEL and innovation practices).

I don’t think that people often go out of their way to be deliberately deceptive in the way they discuss or think about their teaching practice (we have committees and office politics for that – zing) but I think we all also like to consider ourselves as the heroes of our own narratives and this can get in the way of truly understanding what (or who) gets in the way of innovation and iteration. (I don’t believe in change for change’s sake either, just to be clear – I think it’s just as important to identify and celebrate the things that we do that works and support them, but that’s a matter for another day)

As a baby researcher (no, that sounds weird, let’s try pre-researcher – presearcher?) and one with minimal knowledge of anthropology, I won’t presume to comment on the methodology, suffice to say it seems sensible  – mixed method including an ethnographic observation, surveys and interviews – and appears to already be yielding interesting results in the early phases of the work and analysis.

Given that this is research in progress, I’ll just highlight what I’ve found to be key points so far.

The author mentions ‘refinement’ as a stage in the innovation process – which I would take to be an evaluation and iteration/modification process – which is nice but it seems to be so rarely implemented formally that it might be nice to break this into these two parts. More than anything though, these challenges indicate to me that there might need to be support from someone (or a team) that is able to offer a more holistic perspective on an innovation process – I would suggest, unsurprisingly, working collaboratively with an education design support unit (TEL edvisors if you will), so that some of the issues relating to the transitions to different stages of the process are mitigated because there is constancy of people involved.

Some nice stuff about the needs for a more collaborative model of teaching innovation. Getting this message across (for me at least) is one of my challenges – I was told pretty categorically this week by a senior member of the exec that teaching is an individual endeavour and that a community of practice is probably a waste of time (that’s paraphrased)

Overall it seems as though this work aims to lead to solid, practical and applicable outcomes. One of my greatest concerns about entering research is whether it might have a practical application, beyond just being a contribution to the wider pool of understanding. Some have told me that the latter is the primary purpose of research, which feels limiting to me so it’s nice to see a different take.

Many factors identified that impact of the success of an innovation project, including the very hard to untangle political and psychological. Interestingly, many issues seem resolvable far more simply than one would expect if there are visible career benefits or opportunities to work with respected peers, which makes me think that some of the barriers raised and emphatically identified as insurmountable are largely made of bluster.

Coming back to my earlier comment about the difference between what people say and what they think, Herckis uses techniques from her discipline to cleverly swerve around this. Framing questions in terms of ‘what would your (very similar to you) colleague think about this issue?’ lets people filter out their own personal biases and answer a question more objectively. Perhaps it lets them move past the need to be the hero of their own story and be consider it from a slightly more critical perspective.

I might just summarise the rest of what I’ve found to be the most interesting and revealing findings to date.

After surveying participants about their attitudes to SoTL (and SoTEL) and their perceptions of their institutions attitudes to the same, it emerged that the gap between these attitudes worked in different ways, depending on whether you are an early career teacher or a senior one. I have to note that different institutions have different organisational structures for their academics and there is more to this than simply being an early or late career teacher. Being more research oriented or having tenure, for example, are obviously going to shape attitudes and behaviours as well and there are always going to be a raft of local cultural factors at play too. That said, the fact that there are differences in outlook based on this seems like a pretty big deal.

When early career teachers feel that the institution values teaching less than they do (significantly), they are less inclined to innovate. With senior teaching academics however, in this instance they are more likely to do so, perhaps because they see it as their duty to help the institution raise the bar. This sounds somewhat like a question of power or privilege – don’t want to rock the boat vs not having to care – and probably more than anything else in this paper has started me thinking that different approaches need to be taken in my teaching/TEL edvisor role with junior and senior staff.

A couple of final factors come to play more than I had considered – and this is perhaps a disadvantage of my outsider role. While the ever-present time, capability and resourcing issues are at the forefront of academic resistance to revising their approaches to teaching and innovation, the prospect of working on this with an esteemed colleague, of future professional opportunities or of receiving good press can push these concerns to the background.

An overemphasis on student satisfaction measurements was identified as a major barrier, the fact that many (untrained) teachers lean very heavily on how they were taught, misalignments between institutional change and teaching needs and a belief that there is little to be learnt from teaching approaches in other disciplines also all crop up. Almost all of which I put down to issues surrounding culture, ultimately.

Definitely looking forward to the next phases of this particular research and working out how to make use of it in practice.