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Thoughts on: ‘Sleeping with the enemy’: how far are you prepared to go to make a difference? A look at the divide between academic and allied staff (Wohlmuther, 2008)

At this stage of looking at the matter of professional staff and academic staff in Higher Education, I feel that I’m somewhat flogging a dead horse and everything that needs to be said, has been said. So why am I still looking at this paper? Initially I was concerned that it grated on me because it doesn’t fit with my current narrative that there are significant cultural factors in universities that make it unnecessarily difficult for professional staff – particularly those in education support roles – to be heard when it comes to discussing teaching and learning.

If this was the case, I’d clearly not being doing my best work as a scholar – open to new information and willing to reconsider my world view in the face of it. Having looked over the paper a few times now though, I have to say that I think it’s just not that great a piece of research. A number of assertions are made that simply aren’t supported by the evidence presented and some of the reasoning seems specious. Events from four years prior to the publication date are referred to in the future tense but there is no discussion of whether they happened or what the consequences were.

Assuming that this is poor research – or perhaps poor analysis – it makes me happy that I’ve reached a point where I can identify bad work but also a little concerned that I’m wrong or I’m missing something because this was still published in a peer reviewed journal that I’ve found a lot of good work in previously. (Then again, I assume that most journals have their own favoured perspectives and maybe this was well aligned with it). I searched in vain to find other writing by the author but she appears to be a ghost, with no publications or notable online presence since the paper came out.

In a nutshell, based on an anonymous online survey of 29% of all staff – academic and professional at her institution, which included questions about demographics, perceptions of the nature of their roles, the ‘divide’ and the value of different types of staff in relation to strategic priorities, the author concludes that there is minimal dissension between academic and “allied” staff and most of what little there is, is felt by the allied staff.

Now it’s entirely reasonable that this may well be the case but there are a few elements of the paper that seem to undermine the authors argument. Wohlmuther asks survey participants about their perceptions of a divide but doesn’t dig directly into attitudes towards other kinds of staff, which McInnis (1998), Dobson (2000) and Szekeres (2004) all identified as central factors. She looks at the perceptions of contributions of academic and allied staff members to the strategic goals of the organisation which obliquely explores their ‘value’ within the organisation but it seems limited. Given the ambiguous value of some higher level strategic goals (Winslett, 2016), this would seem to tell an incomplete story.

The greatest weakness of the paper to my mind is that ‘allied’ and ‘academic’ work roles are unclear.

Survey respondents were asked what percentage of their time they spent on allied work and what percentage of their time they should spend on allied work. The term ‘allied work’ was not defined. It was left to the respondent to interpret what they meant by allied work (p.330)

With no further examination of the responses via focus groups or interviews, this alone (to me anyway) seems to make the findings murky.

She found that only 29% of staff – all staff? that is unclear – felt that there was “good understanding and respect for the significance of each others roles and all staff work well together” (p.331) across the institute, however doesn’t take this to be an indicator of division.

Looking over the paper again, these are probably my main quibbles and perhaps they aren’t so dramatic. This tells me that I still have a way to go before I can truly ‘read’ a paper properly but I’m on the way

Szekeres, J. (2004). The invisible workers. Journal of Higher Education Policy and Management, 26(1), 7–22. https://doi.org/10.1080/1360080042000182500
Dobson, I. R. (2000). “Them and Us” - General and Non-General Staff in Higher Education. Journal of Higher Education Policy and Management, 22(2), 203–210. https://doi.org/10.1080/713678142
Wohlmuther, S. (2008). ‘Sleeping with the enemy’: how far are you prepared to go to make a difference? A look at the divide between academic and allied staff. Journal of Higher Education Policy and Management, 30(4), 325–337. https://doi.org/10.1080/13600800802155192
Winslett, G. (2016). The struggle to satisfy need: exploring the institutional cues for teaching support staff. Journal of Higher Education Policy and Management, 38(5), 534–549. https://doi.org/10.1080/1360080X.2016.1196928